Privacy policy

When using this website, the apps and/or communicating electronically with ORPHAN NOW, S.L.U. through its website, the personal data requested from the User are collected and processed.

The data supplied by the User will be added to an automatic file of personal data owned by ORPHAN NOW, S.L.U., which will be processed for the purpose of providing the services requested by the User. The user authorises the automated processing of the personal data they supply, which is necessary to provide the services agreed, to be governed by this privacy policy.

The personal data collected from registered clients is stored in a database owned by ORPHAN NOW, S.L.U. which takes measures of a technical, organisational and security nature to guarantee the confidentiality and integrity of information in accordance with the stipulations of the Andorran Data Protection act, Law 29/2021 of 28th October 2021 (LQPD), as well as EU General Data Protection Regulation 2016/679.

ORPHAN NOW, S.L.U., through its website, will use the data supplied by the user internally to inform the User of whatever services and publications it might consider of interest to them.

In any case, their data will be processed with a level of protection in accordance with applicable data protection regulations and will not be subject to automated decisions.

The controller of processing of the data supplied by the User in accessing and using the website and apps is ORPHAN NOW, S.L.U., domiciled for these purposes at C/ Baixada del Molí, 40 Escala C 6º3º –AD500- ANDORRA LA VELLA (PRINCIPAT D’ANDORRA).

Legitimacy for processing is the legitimate interest of ORPHAN NOW, S.L.U. in keeping up its relationship with the User and, if appropriate, their consent.

Therefore, ORPHAN NOW, SL.U. will connect and keep their data while the relationship continues and, if appropriate, the User does not withdraw the consent they have given to the processing of their data. In any case, when the personal data are no longer necessary for the purpose for which they were collected and until they are permanently erased, they will be kept in locked form.

Any registered user may at any time exercise their right to access, rectify and, if appropriate, erase the personal data they supplied to the website by writing to ORPHAN NOW, S.L.U., C/ Baixada del Molí, 40 Escala C 6º3º -AD500- ANDORRA LA VELLA (PRINCIPAT D’ANDORRA). This communication may also be sent via email to the address: The user undertakes to report any change of modification in the personal data they supplied. Any loss or damage caused to the website or its agents, to FORUM GRUP sole responsibility of the User.



All the contents of the Website and Application, understood by these as merely enunciative, the texts, photographs, images, icons, links, as well as their graphic design and source codes (hereinafter, the "Contents"), are the intellectual property of ORPHAN NOW, S.L.U. or of third parties, without any of the exploitation rights recognized by current intellectual property regulations on them being understood to be assigned to the User, except those that are strictly necessary for the use of the Website and the Application.

The trademarks, trade names or distinctive signs are owned by ORPHAN NOW, S.L.U. or third parties, without it being understood that access to the Website and/or Application attributes any right over said trademarks, trade names and/or distinctive signs.



The acts with the utmost diligence so that the data and information offered on its website is updated at all times, although it does not guarantee or be responsible for the accuracy and updating of the contents of the website, reserving the right to modify said contents at any time.

THE OWNER will not be responsible for the information that can be obtained through links included in the website.

The duration of the provision of the service of the website and the services is indefinite. Notwithstanding the foregoing, ORPHAN NOW, S.L.U. reserves the right to interrupt, suspend or terminate the provision of the Website service or any of the services that make it up.

ORPHAN NOW, S.L.U. does not grant any guarantee nor is responsible, in any case, for damages of any kind that may be caused by:

  • The lack of availability, maintenance and effective operation of the Website and/or its services or contents.
  • The lack of usefulness, adequacy or validity of the Website and/or its services or contents to satisfy the needs, activities or specific results or expectations of users.
  • The existence of viruses, malicious or harmful programs in the contents.
  • The reception, obtaining, storage, dissemination or transmission, by users, of the contents.
  • The illicit, negligent, fraudulent use, contrary to these General Conditions, to good faith, to generally accepted uses or to public order, of the website, its services or contents, by users.
  • The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and sites available to users on the website.
  • The breach by third parties of their obligations or commitments in relation to the services provided to users through the website.

The commercial relations with customers will be governed by the general conditions that, where appropriate, are established by THE OWNER in a specific document for this purpose, or by the specific agreements that may be agreed with users or customers.



The use of this website implies full acceptance of the terms of this legal notice. The possible conflicts related to this website will be governed exclusively by the law of the Principality of Andorra.

Any user of the website, regardless of the territorial jurisdiction from which their access occurs, accepts compliance with and respect for these clauses, expressly waiving any other jurisdiction that may correspond to them.

All information and documentation available in other languages other than Catalan on this website is provided for informational purposes only. In case of discrepancy between the content of the version in other languages other than Catalan and that of the original version in Catalan, the latter will prevail.